About Us
Our Founding Story
Trovixx.shop was founded in Yichun City, Jiangxi Province, with a simple yet passionate mission: to provide outdoor enthusiasts with high-quality gear that enhances their adventures while maintaining affordability.
Born from our founder Mr. Wu Mingkun’s own experiences struggling to find reliable outdoor equipment that balances performance and value, Trovixx emerged as a solution to this common challenge. What began as a small online store has grown into a trusted platform serving outdoor lovers across the country.
Our business model focuses on direct-to-consumer sales through our digital platform, eliminating unnecessary intermediaries to bring premium products directly to our customers at competitive prices. We primarily serve urban professionals seeking weekend escapes, hiking enthusiasts exploring nature’s trails, campers enjoying outdoor living, and anyone who values quality gear for their outdoor pursuits.
Product Quality
At Trovixx, quality is our cornerstone. Every product in our collection undergoes rigorous testing and evaluation before reaching our customers.
Our signature product, the Trovixx Insulated Bottle, exemplifies our commitment to excellence—crafted with food-grade materials, featuring superior insulation technology that keeps beverages cold for 24 hours or hot for 12 hours, and designed to withstand the rigors of outdoor adventures.
We partner with reputable manufacturers who share our dedication to quality, safety, and ethical production practices. Each item meets or exceeds industry standards, ensuring durability and performance in various outdoor conditions.
Our Commitments
- Authenticity Guarantee: Every product sold on our platform is 100% genuine and sourced directly from authorized suppliers.
- Transparent Pricing: No hidden fees or charges—what you see is exactly what you pay.
- Responsive Service: Our customer support team is available to assist with inquiries and concerns within 24 hours.
- Secure Shopping: We employ advanced encryption technology to protect your personal and payment information.
- Satisfaction Policy: We offer a 30-day return window on unused items, ensuring your complete satisfaction.
Our Mission
Trovixx’s mission is to inspire and equip people to connect with nature through reliable, high-quality outdoor gear. We believe that meaningful outdoor experiences should be accessible to everyone, and we strive to remove barriers—whether financial, logistical, or informational—that might prevent people from exploring the natural world.
By providing exceptional products and service, we aim to foster a community of outdoor enthusiasts who share our appreciation for nature’s beauty and our commitment to preserving it for future generations.
Contact us:
[email protected]
Business Address: A14740, No. 62, Shengli Road, Zhutan Town, Wanzai County, Yichun City, Jiangxi Province 336100, China